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Privacy Policy
Privacy Policy
At Seravares, we value the privacy of our visitors and customers. In this privacy policy we explain which personal data we collect, why we collect it and how we handle it.
By using our website, you agree to this privacy policy.
1. Who are we?
This website is operated by:
Seravares
Email: support@seravares.nl
Chamber of Commerce (KVK) number: 42075687
VAT number: NL005476060B69
2. Which personal data do we collect?
When you use our website or place an order, we may collect the following data:
- First and last name
- Address details (street, postcode, town, country)
- Phone number
- Email address
- Payment details (via external payment providers)
- IP address
- Browser and device data
- Order history and purchase information
3. Why do we collect this data?
- To process and deliver your order
- To send order confirmations and updates
- To answer questions by email
- To improve our website and services
- To meet legal obligations
- To prevent fraud and abuse
4. How long do we keep your data?
We do not keep your personal data longer than necessary for the purposes for which it was collected, unless we are legally required to keep data for longer.
5. Sharing personal data with third parties
Seravares never sells your personal data to third parties.
We only share your data with third parties when this is necessary for our services, such as:
- Delivery services
- Payment services
- IT and hosting providers
- Administrative services
These parties may only use your data to perform their services.
6. Cookies
Our website uses cookies to improve the user experience.
Cookies are used for:
- The functioning of the website
- Remembering preferences
- Analysing website performance
- Marketing purposes, where applicable
You can disable cookies in your browser settings. Please note that some parts of the website may then work less well.
7. Security of your data
We take appropriate technical and organisational measures to protect your personal data against loss, misuse or unauthorised access.
8. Your rights
Under the GDPR, you have the right to:
- Access your personal data
- Correct your data
- Have your data deleted
- Restrict processing
- Object to processing
- Data portability
Would you like to exercise one of these rights? Please contact us at support@seravares.nl.
9. Complaints
Do you have a complaint about how we handle personal data? Please contact us at:
You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
10. Changes to this privacy policy
Seravares reserves the right to change this privacy policy at any time. We recommend checking this page regularly.
11. Contact
For questions about this privacy policy, please contact us at:
Seravares
📧 support@seravares.nl